Return

You made a mistake when placing your order? A product was damaged during shipping? No problem. We are happy to help! The fastest way is to contact our customer service by phone or email.

mehrere Pakete angeschnitten und Klebeband auf einem weißen Tisch

Customer Service

lila@lila-loves-it.com

+49 (0) 8192 996743 0

Mo-Thu: 09:00 am to 05:00 pm

Fr: 09:00 am to 03:00 pm

Of course, you can return the ordered products to us within 14 days. To do so, simply put the delivery bill you received and the products you want to return back into the package. Please address the sufficiently stamped return to the following address:

FINIDORE Manufacture GmbH.
– Retoure –
Gewerbering 5
86926 Greifenberg

As soon as we have received your return, it will be processed as quickly as possible. For hygienic reasons we can only take back unopened and unused products. We ask for your understanding here.

If you would like to exchange a product for another size, color or variety, for example, please also return the unwanted products to us and then place a new order.